Terms and Conditions

We are Scaling Symphony ('Company', 'we', 'us', or 'our'), a company registered in the Netherlands at Westenburgerweg 396, Den Bosch, Noord-Brabant, 5213ST. Our VAT number is NL002389103B39.

We operate the website https://ziplined.io (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').

You can contact us by phone at +31551756673, email at [email protected], or by mail to Westenburgerweg 396, Den Bosch, 5213ST, Netherlands.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and Scaling Symphony, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right to make changes or modifications to these Legal Terms from time to time. For material changes, we will provide at least thirty (30) days' notice before the changes take effect, either via email or through a prominent notice on our Services.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

By using the Services, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete
• You will maintain the accuracy of such information
• You have the legal capacity and agree to comply with these Legal Terms
• You are not a minor in the jurisdiction in which you reside
• You will not access the Services through automated or non-human means
• You will not use the Services for any illegal or unauthorised purpose
• Your use of the Services will not violate any applicable law or regulation

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

We accept the following forms of payment:

• Visa
• Mastercard
• American Express
• PayPal

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. All payments shall be in US dollars.

We reserve the right to refuse any order placed through the Services and to correct any errors or mistakes in pricing, even if we have already requested or received payment.

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

• Systematically retrieve data from the Services without written permission
• Trick, defraud, or mislead us and other users
• Circumvent, disable, or interfere with security-related features
• Disparage, tarnish, or otherwise harm us and/or the Services
• Use any information obtained to harass, abuse, or harm another person
• Make improper use of our support services
• Use the Services in a manner inconsistent with any applicable laws
• Upload or transmit viruses, Trojan horses, or other harmful material
• Engage in any automated use of the system without authorisation
• Attempt to impersonate another user or person
• Interfere with or create an undue burden on the Services
• Copy or adapt the Services' software
• Decipher, decompile, disassemble, or reverse engineer any software
• Use the Services to compete with us or for commercial enterprise
• Sell or otherwise transfer your profile

The Services may provide you with the opportunity to create, submit, post, display, or broadcast content ('Contributions'). When you create or make available any Contributions, you represent and warrant that:

• Your Contributions do not infringe the proprietary rights of any third party
• You are the creator or have the necessary licences and permissions
• Your Contributions are not false, inaccurate, or misleading
• Your Contributions are not unsolicited advertising or spam
• Your Contributions are not obscene, harassing, or otherwise objectionable
• Your Contributions do not violate any applicable law or regulation
• Your Contributions do not violate the privacy or publicity rights of any third party

By posting your Contributions to any part of the Services, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide right and licence to use, copy, reproduce, distribute, and exploit such Contributions for any purpose.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights associated with them. We are not liable for any statements or representations in your Contributions.

We have the right, in our sole discretion, to edit, redact, re-categorise, or delete any Contributions at any time and for any reason, without notice.

As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each such account, a 'Third-Party Account'). You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account.

Please note that your relationship with the third-party service providers associated with your Third-Party Accounts is governed solely by your agreement(s) with such third-party service providers.

You can deactivate the connection between the Services and your Third-Party Account by contacting us or through your account settings.

The Services may contain links to other websites ('Third-Party Websites') as well as content from third parties ('Third-Party Content'). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us.

We are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content. If you decide to leave the Services and access Third-Party Websites, you do so at your own risk.

We reserve the right, but not the obligation, to:

• Monitor the Services for violations of these Legal Terms
• Take appropriate legal action against anyone who violates the law or these Legal Terms
• Refuse, restrict access to, or disable any of your Contributions
• Remove from the Services files and content that are excessive in size or burdensome to our systems
• Otherwise manage the Services to protect our rights and property

We care about data privacy and security. Please review our Privacy Policy: https://ziplined.io/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

Please be advised the Services are hosted in the Netherlands and Ireland. If you access the Services from any other region of the world with different data protection laws, you expressly consent to have your data transferred to and processed in the Netherlands and Ireland.

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a 'Notification').

Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification.

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors.

These Legal Terms are governed by and interpreted following the laws of the Netherlands, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded.

If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country of residence. Scaling Symphony and yourself both agree to submit to the non-exclusive jurisdiction of the courts of Den Bosch.

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

The Services are provided on an as-is and as-available basis. You agree that your use of the Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranties or representations about the accuracy or completeness of the Services' content and we will assume no liability or responsibility for any errors, mistakes, or inaccuracies of content and materials, personal injury or property damage, any unauthorised access to our secure servers, any interruption or cessation of transmission, any bugs or viruses transmitted through the Services, or any errors or omissions in any content.

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages.

Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

• Your Contributions
• Use of the Services
• Breach of these Legal Terms
• Any breach of your representations and warranties
• Your violation of the rights of a third party
• Any overt harmful act toward any other user of the Services

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services.

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

Neither party shall be liable for any failure or delay in performing their obligations under these Legal Terms if such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to:

• Acts of God, natural disasters, or extreme weather events
• War, terrorism, civil unrest, or armed conflict
• Government actions, laws, regulations, or embargoes
• Strikes, labour disputes, or industrial action
• Failure of third-party services, including LinkedIn, cloud providers, or payment processors
• Cyberattacks, system failures, or internet outages
• Epidemics, pandemics, or public health emergencies

If a force majeure event continues for more than thirty (30) consecutive days, either party may terminate these Legal Terms by providing written notice. In such case, we will refund any prepaid fees for Services not yet rendered.

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of the remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms.

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: